QUESTION:- What is implies in the following terms? Resident, patient, therapist, helper, and customer.

DATE OF SUBMISION: 16/04/2012

RESIDENT

Resident is a person who lives in a particular place or who has their home, Or Resident a person who lives some where for a long time bases. (Oxford English Dictionary and Oxford Advanced Learner’s, 2004).

Also resident Is the non-citizens allowed by the state to have his or her temporary or permanent residence within its political boundaries, and to have the right to employee or employer. A resident can usually cast his or her ballot in local municipal and national election but can not be a candidate, diplomat or head of armed force or the state. In short Residence means a person’s home.

(http://www.businessdictionary.com).

PATIENT

Patient is any recipient of health care services. The patient is most often ill or injured and waiting treatment from the doctor. Or A person who receiving medical treatment especially in a hospital.

Patient is a person who receive treatment from a particular doctor, dentist etc.

Also Patient is a some body able to wait for a long time or accept annoying, behavior, or difficulties without becoming angry. (http://www.wikipedia.org/wiki/patient).

THERAPIST

One who specialize in the provision of a particular therapy. And therapy means treatment attempted remediation of a health problem, usually following a diagnosis (measurements). Therapy must be a certain way congruent in the momentary relationship to the client while experiencing unconditional positive regard towards and empathic understand of the client frame of reference.

(http://www.helpguide.org/mental/psychotherapy-therapist-counseling.htm).

Therapist is a person who works to understand your specific needs and troubles and offers comfort and healing when you hurt or is a person who journeys with you during difficult times in your life and remains hopeful for change through the therapy process. And that Therapy divided into four types such as individual therapy, family therapy, group therapy and couples therapy (marriage counseling) as follows:-

(a) Individual therapy explores negative thought and fallings as well as the harmful or self-destructive behavior that must accompany them. Individual therapy may delve into the underlying causes of current problems (such as unhealthy relationship patterns or traumatic experience from your past), but the primary focus is on making positive changes in the here and now.

(b) Family therapy. Involve treating more than one member of the family at the same time to help the family resolve conflict and improve interaction. It is often based on the promise that families are the system. If one role in the family changes all are affected and need to change their behavior as well.

(c) Group therapy is facilitating by a professional therapist, and involves a group of peers working in a same problem, such as anxiety, depression, or substance abuse, for example group therapy can be a valuable place to practice social dynamic in a safe involving and get inspiration and ideas from peers who are struggling with same issues.

(d) Couples therapy (marriage counseling). It involves the two people in a commented relationship. People go to couples therapy to learn how to work through their challenges in the relationship.

(http://www.helpguide.org/mental/psychotherapy-therapist-counseling.htm).

HELPER

Helper may refer to assistant, a person or device that helps. The helper can be either in medical assistant, social worker, or psychologist assistant. (http://www.en.wikipedia/org/wiki/helper).

Helper is a person who contributes to fulfillment of a need or furtherance of an effort or purpose; may invaluable assistance “they hired additional help- to finish the work” (assistant, help, and supporter).

Helper can means two things as helping person or a person one who act as a labor, practice person towards certain things so as to assist others. These two ideas often hang together, from helper comes a helping action. Hilary Graham suggested that, there is helping for and helping about, where helping for concern the more specific work employed in looking after someone, and helping about concern with others. (Macionis, J. J. and Plummer, K. (2008), in the book “Sociology a global introduction”).

CUSTOMER

Customer is the person, company, or other entity which buys goods and services produced by another person, company or other entity. (http://www.investorwords.com/5877/customer.htm).

Customer is a person or organization that a marketer believes will benefit from the goods and services offered by the marketers organization. as this definition suggests a customer is not currently purchasing from the marketer or Customer (also known as a client, buyer,or purchaser)is the recipient of a good,service,product,or idea obtained from a seller,vender,or supplier for a monetary or other valuable consideration(http://www.en.wikipedia.org/wiki/customer).

Intact customers may fall into one of three customer group as follows:

(a)Existing customers-consists of customers who have purchased or otherwise used an organizations goods or services, typically within a designated period of time .

(b)Former customer-this group consists of those who have formally had relatives with the marketing reorganization typically through a provision purchase.ie former customers just purchased a similar product from the marketers competitors. The value of this group to a marketer will depend on whether the customers previous relationship was considered satisfactory to a former customer who liked the marketer but decided to buy from one else who had a similar product that was priced lower.

(c)Potential customers. The third category of customers include those who have yet to purchase but posses what the marketer believes are the requirement to the eventually become existing customers. the requirement to become customer include such issue as having a need for a product, possessing the financial means to buy, and having the authority to make a buying decision.

Locating potentially customers is on going process for two reasons such as Existing customers may become former customer ( for example decide to buy for a competitors) and those must be replaced by a new customers. And lastly is an existing customer is the best source for future sales, it is new customers that are needed in order for a business to significant expand.

REFFERENCES.

Macionis, J. J. and Plummer, K. (2008), Sociology a global introduction, 4^th edition,

London, Pearson Education ltd