INTRODUCTION
Grievances
are concerns, problems or complaints raised by a staff member. Any worker may
at some time have problems or concerns with their work, working conditions or
relationships with colleagues that they wish to raise with management. Issues
that may cause grievances include; terms and conditions of employment, health
and safety, work relations, bullying and
harassment, new working practices/organizational changes, and discrimination (http://www.acas.org.uk).
Within
an industry, the prevention of grievances is better than cure, because where
there are grievances there is no production due to workers refusal engaging in
production. And if there are no grievances in industries it means production will
be high in a certain industry as a result the production will be high.
The
prevention of grievances should base on the following strategies; Policy might
be developed on collective bargaining, Presence of freedom among workers,
equality, and decision making, Establishment of Laws so as everybody should
know their role and responsibility, Employer should aim to improve but not to
punish, Meeting to discuss the situation, and establishment of communication. Due to this I argue the statement
“Prevention of grievances in any industry is better than cure.
Definition of the key terms
Grievance
means a complaint by an employee (or union) that management is inaccurately or
unfaith implementing the labour contract, (Katz, H. C., & Kochan, T. A.,
2000).
A grievance is a complaint by any person charging an
attorney with misconduct related to his or her character, integrity,
professional standing or conduct, (www.jud.ct.gov/pdf).
Grievances are concerns, problems or complaints that
employees raise with their employers, (http://dictionary.reference.com).
Generally, Grievances
means a wrong considered as grounds for complaint, or something believed to
cause distress, or a complaint or resentment, as against an unjust or unfair
act.
Prevention of Grievances
means series of activities used by organization or industries for the purpose
of preventing complaint from workers to management.
The following is the argument that
“Prevention of Grievances in any industries is better than cure”:-
Production increasing,
If in any industries there is grievances both workers and management will be
focused on how to solve the problem through negotiation, and dispute resolution
rather than in production hence production in industries run bankrupt. But if
the prevention of grievances will be taken, it means that workers will have no
complain with management hence production will be high in a certain industry.
This is due increase of managerial and workers inputs, outputs, and outcome.
High morale in industries,
the morale of workers in any industries depending much on absence of any
grievances. When there is a grievance in any industries, workers will not work
in morale because of they have a lot of complaint and the only way for them to
achieve their goals is to reduce working capacity which is goes hand in hand
with low morale. But, if an industry will prevent occurrence of grievances so
early it means, workers will be paid high amount and also they will work in
morale because they will not have any complaint with management hence an
industry will improve on provision of social services.
Innovation and creativity,
In order to sustain a certain industries needs high innovation and creativity.
The one who are responsible for being innovate and creativity in provision of
services or product are workers. Therefore, if workers will have a lot
complaint to the management it means workers will not work basing on creativity
and innovative. What is needed is to prevent grievances so early in an industry
so as to pave a way to workers to be innovative and creative so as to improve
product and services produced by industries.
Time
and resources utilization, grievances led to poor management of time and
poor resources utilization in sense that, when in a certain industries have
grievances problem, workers will attend in work place as they want but not
according to rules and regulation of an organization, there will be dodges of
workers, and also they will not utilize resources of industry they have
properly together will misuses of fund. A lot of time will be on Mediation and
arbitration so as to settle the dispute. But if within an industry will prevent
grievances at early time, workers will work all time, no dodgers, workers will
utilize resources properly as a result improvement on provision of services and
product.
Maintenance of organization
behavior and discipline, the behavior or discipline of
workers depend much with absence of grievances in an industries. When there is
grievances the behavior of workers become problem and disturb the management
because of forcing the management to fulfill the demand of workers including
collective bargaining and working condition. But if an industry will prevent
the problem early the behavior of workers will be good and they will respect
management, rules, and regulation.
CONCLUSION
Prevention
of grievances is necessary within an organization because it provide positive
results as explained above. Therefore, the following strategies should be
considered so as to prevent occurrence of grievances; Policy might be developed on collective
bargaining, Presence of freedom among workers, equality, and decision making,
Establishment of Laws so as everybody should know their role and
responsibility, Employer should aim to improve but not to punish, Meeting to
discuss the situation, and establishment of communication
REFERENCES,
Katz, H. C.,
& Kochan, T. A., (2000), An Introduction to Collective Bargaining and
Industrial
Relations, 2nd Edition,
New York, Mc Graw Hill Publisher.
Written By AUSI CHIWAMBO (2014)-Teofilo Kisanji University
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